Return Policy
TalesGalore
Why We're Unable to Offer Returns
As a small-scale business, each order matters deeply to us. Unlike large retailers, we do not have the infrastructure to absorb the financial and environmental costs associated with returns.
In fact, frequent returns are one of the leading reasons small businesses struggle to survive. Shipping costs, reverse logistics, handling, and inventory losses can significantly impact operations at our scale.
We understand this may be different from what you're used to, and we truly appreciate your understanding and support. By shopping with TalesGalore, you're directly helping a small business continue to share meaningful stories with families.
Please Choose Thoughtfully
To help you make the right choice:
- We provide detailed book descriptions.
- Age recommendations are clearly mentioned.
- Themes and formats are specified wherever possible.
If you're unsure about a book's suitability, feel free to reach out before placing your order — we are always happy to guide you.
In Case of Damage
If your order arrives damaged or incorrect:
- Please contact us within 48 hours of delivery.
- Share clear photographs of the issue.
- We will review the case and work toward a fair resolution.
When you choose TalesGalore, you're not just buying a book — you're supporting a dream, a small team, and a love for storytelling. Your thoughtful purchases help us continue curating beautiful books for little readers across homes and classrooms. Thank you for understanding that protecting our small business allows us to keep bringing stories to life.